FAQ's

Communication Center

How do I log in to the communication center?


Login at www.unitassistant.com using your InTouch Consultant ID and InTouch Password CLICK HERE to learn how to log in using your mobile device




How do I create groups?


CLICK HERE to learn how to create groups using your desktop CLICK HERE to learn how to create groups using your mobile device




How do I add an adoptee?


CLICK HERE to learn how to add an adoptee using your desktop CLICK HERE to learn how to add an adoptee using your mobile device




How do I send a text and email out to my unit?


CLICK HERE to learn how to send a message to your unit using your desktop




Where can I see my number?


You can see your number in the settings tab. You may also view and edit your return email and email signature there. CLICK HERE TO ENLARGE IMAGE




How do I create/edit a campaign?


CLICK HERE to learn how to create/edit on your desktop




How do I view and create saved messages?


CLICK HERE to learn how to view saved messages on your desktop CLICK HERE to learn how to view and create saved messages on your mobile device




How to send a saved message?


CLICK HERE to learn how to send a saved message on your mobile device




How do I view my New Consultant Drip Campaign?


CLICK HERE to learn where you can view your new consultant drips on your desktop




How do I view automatic status messages?


CLICK HERE to learn where to view status messages on your desktop




What is a pre defined message?


Pre defined messages can be found in the --choose a pre-defined message -- dropdown when you are creating a mesage. Messages in this dropdown will include: - Saved messages - Decorative email background template options CLICK HERE TO ENLARGE IMAGE




How do I view and edit my automatic customer messages?


CLICK HERE to learn how to view and edit your customer messages using your desktop




Where do I see queued and sent messages?


CLICK HERE to learn where you view queued and sent messages using your desktop




Where do I see text message replies?


CLICK HERE to see where your replies are and how to reply back using your desktop

Note: text message replies are also sent to your email and will look like this
CLICK HERE TO ENLARGE IMAGE




How do I share my customer newsletter to my facebook page?


CLICK HERE to learn how to share your newsletter to your facebook (personal, group, story)




How do I send messages to my consultants?


Welcome! CLICK HERE to view a quick demo video for your unit communication center




How do I use the prospect system?


CLICK HERE to view a quick How To Video Video includes how to on the Keyword feature aka Auto Responders




How do I customize my customer messages?


Click here to enlarge picture




How do I send messages to my customers?


Welcome! CLICK HERE to view a quick demo video for your customer communication center CLICK HERE to view a quick demo video for your customer communication center on your mobile device




How do I add a picture in my email?


CLICK HERE for a step by step how to for adding images in your communication center




How do I link a picture to a website in my email?


CLICK HERE for a step by step on linking an image in your email to a website




How do I link words to a website in my email?


CLICK HERE for a step by step on linking words in your email to a website




How do I upload my consultant's picture?


Step 1: Login to your communication center and click on the image icon to the left of your consultant's name Step 2: Click Choose File Step 3: Crop and upload new image CLICK HERE for a visual




How do I upload my director picture?


Step 1: Login to your communication center and click on the image icon to the left of your name Step 2: Click Choose File Step 3: Crop and upload new image CLICK HERE for a visual





Communication Center (Spanish)

¿Cómo añadir una consultora adoptiva?


Clic Aquí




¿Cómo enviar texto y correo electrónico?


Clic Aquí




¿Cómo encontrar su numero de texto?


Clic Aquí




¿Cómo crear un grupo?


Clic Aquí




Donde puedes ver las mensajes que le estamos enviando a sus consultoras


click aquí




Como responder a los mensajes y ver a las repuestas


click aquí




Como subir fotos de director y su consultoras


click aquí




Como iniciar sesión en el Centro de comunicaciones


click aquí




Como añadir una imagen al correo electrónico


click aquí





Unit Assistant App

Download and log into the Unit Assistant App


CLICK HERE to download on an Apple Phone CLICK HERE to download on an Android Phone Log in using your InTouch ID and InTouch Password




How do I use my digital business card?


CLICK HERE to learn how to use your Digital BIZ Card





Unit Assistant App (Spanish)

¿Cómo bajar y utilizar el App Unit Assistant?


Clic Aquí





Our Unit App

How to use Our Unit App?


CLICK HERE to view a demo of Our Unit App





Our Unit App (Spanish)

Como usar la aplicacion Our Unit App?


Clic Aquí